QuickBooks Is Unable to Send Your Email to Outlook

QuickBooks Error: “Outlook is not responding” – Know Why QuickBooks Is Unable to Send Your Email to Outlook. Let us help you get back on track!

quickbooks unable to send email to outlook
Error: QuickBooks is unable to send your email to Outlook

QuickBooks as an accounting software is good in terms of its performance, but sometimes it may show up some technical errors. For example, the error can be faced when you try to send email to Outlook with this software. You may come up with an error message which says that the software is not able to send your email to the Outlook tool. Both Microsoft Windows and Mac OS users can face this problem. In addition to at the time of sending email, the same error can be encountered at the time of making a transaction through QuickBooks.

Reasons Why QuickBooks Outlook Is Not Responding & Unable To Send Email

Every technical error occurs due to some specific reasons. In fact, there could be more than one reason. So, understanding the reason for the error is the most crucial thing. To diagnose error, you need to know some possibilities. If you face “QuickBooks unable to send your email to Outlook” error in future, you can simply follow the things mentioned below. There could be one of the following reasons that have been occurred.

There could be some errors in setting up or configuring the email preference.
File corrupt or damage could possibly be an issue and for that, you should check: MAPI32.dll file.
Error in installation of QuickBooks could also be a commonly perceived reason behind such error.
You should be logged in from administrator account for your QuickBooks otherwise this error will be faced as guest users do not have permission for conducting this action.
There could also be some technical errors or installation failure with Outlook software.

How to Fix The Error While Sending Email via Outlook in QuickBooks Desktop

As per the diagnosed problem or reason for error, troubleshooting process has to be conducted. Below, some common troubleshooting measures are discussed.

Method 1: Operating QuickBooks from Administrator Account

At first, you should check whether you are running this software from administrator account or not. Operating it as the guest user can lead to technical failure as guest users do not have permission to perform this action.

At first, right click on QuickBooks options and then go to “Properties”.
Now, select “Compatibility Tab”.
Here, you shall get the option that says, “Run this program as admin.”
Select the option and then click on “Ok”.
Now, close all windows and also close down the software.


When you restart QuickBooks next time on your computer, you shall be able to send email to Outlook through your QuickBooks software without facing issues, unless other technical errors have occurred.

Method 2: Setting the Email Preferences on QuickBooks

Setting up or configuring email preferences with QuickBooks Enterprise is the way to resolve this error. The wrong configuration can definitely cause the error. So, you need to follow the steps below to correct the configuration.

Go to main menu or QuickBooks and then go to “Edit”.
Under “edit”, you should select “Preferences”.
Now, you just have to click on this tab and you should select email option as per your preference.
When this is done, simply click on “OK”.
Up next, you need to close the software.
Now, restart the computer and then launch QuickBooks software on your desktop.

Once you open QuickBooks, you shall be able to perform the action of sending email to Outlook through QuickBooks without noticing any errors.


Apart from these, if file corrupt or installation error is the issue, you should uninstall and then reinstall the software. Alternatively, you can simply opt for repairing the software from Windows control panel. For more assistance, you can contact QuickBooks support.
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QuickBooks Sign In - Login Help & Account Recovery: QuickBooks Is Unable to Send Your Email to Outlook
QuickBooks Is Unable to Send Your Email to Outlook
QuickBooks Error: “Outlook is not responding” – Know Why QuickBooks Is Unable to Send Your Email to Outlook. Let us help you get back on track!
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